Remote Maintenance

Unatek provides a robust remote maintenance services that enhances the continuous and effective operations of systems and network security.

Value to you:

  • Timely service and support for planned and unplanned maintenance based on service-level and customized agreements
  • Savings on staffing and freeing up of internal resources

What you get:

  • Regular Updates for all firmware/software
  • Device down notification which could require modifications to the customer's environment
  • Device health checks (hard drive space, memory utilization, etc.) during each update/upgrade
  • Regular update reports to document successful application of minor firmware/software updates
  • Discounted rates for onsite and remote "break fix" work